If you're able to check out with freight automatically, our system assumes you qualify for our standard delivery service, which only includes:
Shipping
At Office Furniture Company, we’re committed to making the delivery process straightforward and affordable. We proudly ship Australia-wide, delivering to both metro and regional areas, and to commercial and residential addresses.
Freight costs are added to your cart at the end of the checkout process. Most customers pay a flat rate of $59, and the majority of orders incur freight charges of under $99.
However, if your order is for a large quantity, going to a regional area, or contains particularly heavy items, the cart may prompt you to contact us for a freight quote instead of allowing checkout. This simply ensures we can find the best delivery option for your order.
Because office furniture is large, bulky, and often heavy, delivery involves more than just transport. Safe unloading, time on site, and accessibility all play a role in how freight is calculated. Things like limited parking, narrow stairwells, no lift access, or extended check-in procedures at commercial buildings can significantly affect the time and effort required to complete a delivery, which in turn impacts the cost. We also follow strict OH&S standards to ensure the safety of our delivery partners, which may require specialised equipment or extra personnel in certain situations. For these reasons, more complex deliveries may attract additional charges, but we’ll always aim to find the most cost-effective solution for your location.
Standard Delivery
- Delivery to the ground floor of your address
- Drop-off during regular business hours
- Hand unloading for items under 30kg
- Access to a loading bay or delivery dock (where available)
- A single delivery attempt with immediate access
- Authority to leave for residential deliveries
Non-Standard Delivery
Some deliveries fall outside our standard service and require a custom quote or may incur additional charges after checkout.
- Regional and remote locations
- Delivery above ground level (with or without lift access)
- Requirements for tail lift trucks or forklifts
- Access restrictions or extended security check-in procedures
- Loading bays or docks unavailable at the time of delivery
- Oversized or heavy items (over 30kg)
- Requests for delivery within a specific time window
Pick-Up
Collection is available on request for many products. However, not all items are stocked at every warehouse, and in some cases we may need to arrange a stock transfer from another state.
If you're interested in collecting your order, check the Pick Up section on each product page to confirm if your item may be available for collection near you. Then contact us (by phone, chat, email or quote request) and we'll confirm availability and provide a freight-free checkout option if pick up is possible.
Just Ask
If you're unsure about delivery or unable to check out based on your location or the items in your cart, please get in touch before placing your order. We’re always happy to confirm delivery options and help you find the best solution.
You’ll find more helpful info and answers on Shipping in the OFC Help Centre but don’t hesitate to reach out if you'd rather speak to our team.
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