As part of that commitment, we offer a Best Price Guarantee.
Our team monitors market pricing to ensure the prices on our site remain among the most competitive in Australia. In many cases, you’ll already be seeing the best available price. But if you happen to find the same product advertised at a lower price by an authorised Australian retailer, we invite you to get in touch. We’ll review the offer and do our best to match or beat it.
This guarantee is designed to help you get more from your furniture investment, without compromising on quality or service. To keep things fair and transparent, there are a few situations where the Best Price Guarantee does not apply. These include:
Prices offered by unauthorised resellers
Second-hand, aftermarket, counterfeit, replica, or copy items
Prices offered by resellers outside Australia
Outdated, previous models, or end-of-life products
Damaged, discontinued, clearance items, bulk stock, or expired quotes
If more than 24 hours has passed since payment was received
Freight, delivery, storage, installation, or rubbish removal
If you’ve found an item you’d like us to review under our Best Price Guarantee, simply contact us or add the product to a quote, and on submission include the link or competitor price and we’ll get back to you ASAP.
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